We want you to be completely satisfied with your new purchase. If for any reason you are not completely satisfied with a unused item still in its original packaging we are happy to issue you a full product refund after receipt and inspection. Products must be returned within 30 days of purchase in unused and new condition, including the original tags and packaging and a printout of original order confirmation sent to MADE FREE RETURNS, 151 NC HWY 9, B-202, BLACK MOUNTAIN, NC 28711. A 100% refund will be issued after receiving return and inspection. Please note, items received that show evidence of being used or have any type of soil on them will not be refunded.
DEFECTIVE PRODUCT
If your item arrived defective, we will refund you 100% of your original purchase or replace product. Refunds or credits will be made after product is received and inspected. Please email: contact@madefree.co within 30 days of purchase with you order number, description of issue and photos of the damage and we will send you a pre-paid shipping label to cover shipping. A 100% refund will be issued after receiving return and inspection.
LIFETIME GUARANTEE
All purchases carry a lifetime guarantee to be free of defects in materials and workmanship. For more information, visit the GUARANTEE page.